I just need freaking help to log into my own account
GetHuman5004782's customer service issue with Playstation from August 2020
Help with my Playstation issue
First: share to improve GetHuman5004782's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5004782 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman5004782's own words
I know my password in the email however there is two step verification send it to my old phone number ... A while back my PlayStation had been stolen, and I remember some questionable activity on my account however it has been a long time since then… But I just bought a new one and I’m trying to log into my account but it’s requiring a two-step verification.We’re just no issue except for the fact that it has my old phone number of ***-***-****. And I cannot for the life of me figure out how to login, If someone could simply just remove the two-step verification or change the number for me that would be wonderful
I spent quite a bit of money on my new consul and games and PlayStation network cards and I’m going to get to PlayStation five and I’m trying to login to my **** account for two days now and their phones are down and I can’t get a hold of anybody
Just change my two-step to my current phone number of **********. Or better yet remove it or something so I can just login to my account all I wanna do is play on the PlayStation and I cannot get a hold of anybody
* years
I have an issue with Playstation too
How GetHuman5004782 fixed the problem
We are waiting for GetHuman5004782 to fix the problem and share the solution with the rest of us customers.
Please help with my Playstation issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Playstation customer problems.
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.