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Before contacting them, items GetHuman5134707 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman5134707's own words
I tried logging into my psn account and it told me I was banned for some reason, so i went and checked my email. The email says i was suspended for ** days for sending a malicious url.....I dont ever send anything except text messages through the playstation app. I've never sent anything OTHER than text messages, leading me to believe my account has been hacked by someone from For Honor, as that's literally the only multiplayer game I play. This is super frustrating and i dont have time for this ridiculousness. I'm a ** year old man with a family, I'm not out there sending malicious content to people. I barely even do, and when I do I dont send anyone messages unless they message me first because someone is angry that I beat them at a video game ***** please fix this asap. My login email is *****@***.com and my user ID is FromRussiaWiluv
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