I waited * months to be able to deactivate and activate my account as a primary account...
GetHuman5060634's Account Access issue with Playstation from July 2020
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Before contacting them, items GetHuman5060634 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5060634's own words
I waited * months to be able to deactivate and activate my account as a primary account on my second playstation thats in the bedroom. * months have passed and when i followed the instructions i went to activate my account as a primary account on my second playstation and it says its currently in use. When i went to my sony account on the pc (under management) it says there is no accounts active so i cant use the "deactivate from all devices" option. Im stuck and i have now waited too long to share content with myself and Sonys phone and chat support are down.
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