hi my name is cameron, iv recently had my PlayStation run into a serious problem with its system software, so iv had to reset it and lose all my data, but when i have tried to log back i, i have run into some very frustrating problems, as its not accepting the password i haven't changed in years, and when i go to reset it with the email that is linked to my account i get stopped by security questions, firstly the question about my favorite country to visit, it highly unlikely that i would have used any other of three places i know but alas refuses to let me reset my password, secondly the question referring to the date of my birth is appalling, that is not something i would just forget off the blue, along with these issues in honestly found the support links ridiculous and unbelievably painstaking, iv wanted to start a bit of gaming with a mate i know over seas and he has come across the same issue, where we both have been denied access via security questions and have had a hassle to make any sort of contact with the actual customer support that is not a bot or some endless loop of links that eventually asks us to log in, i don't mean to rant at you guys, as your probably very busy and have various reasons to your set up within the customer service, but id love some help, before i give up and throw my console of the **th floor(this is a bad joke), i hope you guys are having a much better day then me, and thank you for your time
GetHuman5051417 did not yet indicate what Playstation should do to make this right.