A little while ago I saw that there was a PlayStation Plus deal going on. Or so I thoug...

GetHuman-matsyokh's Refund a Charge issue with Playstation from June 2020

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The issue in GetHuman-matsyokh's own words
A little while ago I saw that there was a PlayStation Plus deal going on. Or so I thought. I was going for the year round subscription so that’s why it is supper important that I get a refund. When I bought it I didn’t realize that what I actually bought was PlayStation Now. I am never going to use it, although I’ve already tried. It’s useless to me and I really need to get a refund. I’ve been waiting for a really long time but every time I call it tells me that because of the pandemic their phones lines are down. Basically I have no way of communicating this issue with them. That money was earned through hard work and it breaks my soul to see that it was wasted. Also I have tried emailing and I have also tried going through the refund bot on their website. I really hope you can do something for me. Thanks for your time!* Sincerely,* Daniyil M.

GetHuman-matsyokh did not yet indicate what Playstation should do to make this right.

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Playstation

Refund a Charge issue
Reported by GetHuman-matsyokh
Jun 7th, 2020 - a year ago
Not resolved
Seen by 3 customers so far
Similar issue to 53928 others
0 customers following this

Timeline

GetHuman-matsyokh started working on this issue
Jun 7th, 2020 5:14pm
GetHuman-matsyokh indicated the issue is not fixed yet.
Jun 9th, 2020 9:22pm

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