I have tried *** times to add money to my Playstation wallet with my prepaid visas so t...

GetHuman4845099's customer service issue with Playstation from May 2020

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman4845099's own words
I have tried *** times to add money to my Playstation wallet with my prepaid visas so that i can buy games from the Playstation Store. After I tried for an hour one night, the next morning I was only able to get $** into my account and then it resumed back to "can't add funds to your wallet". I have deleted and re-entered and checked ALL of the information i put for my visas, and nothing is wrong, i put in no wrong numbers, and none of my cards are expired. I do not know the status of my Playstation Plus membership, but all of the games in my cart show no indication that it is needed. I thought it might be that the games i'm trying to buy might not be in my region, since i live in canada, but that doesn't explain why I can't add money into my account. I would like to know the problem and also if I'm able to fix it.

GetHuman4845099 did not yet indicate what Playstation should do to make this right.

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Customer service issue
Reported by GetHuman4845099
May 19th, 2020 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 58896 others
0 customers following this


GetHuman4845099 started working on this issue
May 19th, 2020 11:49pm
GetHuman4845099 shared this issue with others over email
May 19th, 2020 11:51pm

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