i cant log in to my playstation network account but im not getting no verifcation code...

GetHuman4689196's Recover Account issue with Playstation from May 2020

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The issue in GetHuman4689196's own words
i was trying to sign into my playstation plus and i got a verfication code and when i try and log on online it has the same thing as i want to change them but i cant as the * phones it wont come up on them. ... i cant log in to my playstation network account but im not getting no verifcation code on both phones as i want to change it and phone number but i cant log in and i got a serial number for it is **-********-******* this is the serial number and i payed by credit card and ColinBlackwell and *****@***.com.
none
none
im new to the customer.
well i tried makeing another account to sign in but still haveing the same probmle.
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Playstation

playstation plus
Recover Account issue
Reported by GetHuman4689196
May 1st, 2020 - 10 months ago
Not resolved
Seen by 11 customers so far
Similar issue to 62628 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman4689196 started working on this issue
May 1st, 2020 4:16pm
GetHuman4689196 confirmed the issue is fixed. Hooray!
May 1st, 2020 4:17pm
GetHuman4689196 indicated the issue is not fixed yet.
May 1st, 2020 9:43pm
GetHuman4689196 indicated the issue is not fixed yet.
May 1st, 2020 9:47pm
GetHuman4689196 indicated the issue is not fixed yet.
May 1st, 2020 9:55pm
GetHuman4689196 indicated the issue is not fixed yet.
May 1st, 2020 9:55pm
GetHuman4689196 indicated the issue is not fixed yet.
May 1st, 2020 9:55pm

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