Stuck in a loop of checking system storage status whenever ps* is on. Safe mode options don't work. Dont want to initialize

GetHuman4726755's Account Access issue with Playstation from April 2020

Help with my Playstation issue
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If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4726755's own words
Play my PlayStation. Screen froze. Unplugged ps* and got stuck in a loop ... I'm a ** year old boy and my ps* won't let me access the home screen. Whenever I attempt to turn it on, the ps* puts me in the screen that shows up when you unplug your ps* when it's on and says checking system storage status and it will do that and reset and Just completely turn off and when I turn it back on it just checks system storage status again or it tells me "cannot start the Ps**Connect the dualshock * using the usb cable, and then press the PS button". So I do that, it then tells me to connect a sub storage device which I don't have so cancel and turn it back on then does the same process. Or if I turn on the ps* using my remote it shows me the PlayStation logo, the checks system storage status and resets and does it again or tells me I need a usb. I've tried all safe mode options but initialize because I don't want to lose my PS plus my games my docs in my games or my friends. Please help me out of this loop.
My ps* won't let me access it
Fixing my ps*
I've been playing PlayStation my whole life
All safe mode options accept initialize, I don't want to lose my progress.
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Playstation

PlayStation *
Account Access issue
Reported by GetHuman4726755
Apr 27th, 2020 - 6 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 62114 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman4726755 started working on this issue
Apr 27th 8:53pm

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