Account hacked

GetHuman-plppcy's Hacked Account issue with Playstation from April 2020

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Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-plppcy's own words
Email playstation ... My playstation account SoaR*Lxquid got hacked by someone and I cant get it back and they changed the email and the password I emailed playstation support * times and they are not getting back to me
Its really frustrating because playstation are not responding back to me
They can make this right by getting my hacked account back for me
I have been a customer for * years
I tried e-mailing playstation * times no response
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Hacked Account issue
Reported by GetHuman-plppcy
Apr 23rd, 2020 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 60297 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-plppcy started working on this issue
Apr 23rd, 2020 12:47pm