Hello my name is Ricardo Pierre and on the **th of April **** I received an email stati...

GetHuman-rickyspe's customer service issue with Playstation from April 2020

Help with my Playstation issue
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The issue in GetHuman-rickyspe's own words
Hello my name is Ricardo Pierre and on the **th of April **** I received an email stating that my online sign in email was changed, which I didn't do so I opened the email and tried to click the link that was sent to cancel this email change, but nothing happened now I cannot sign into my psn account and it's not sending me an email to reset my password, I would like help resetting my password so I can get back into my account.

GetHuman-rickyspe did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman-rickyspe
Apr 22nd, 2020 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 60150 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-rickyspe started working on this issue
Apr 22nd, 2020 4:09pm
GetHuman-rickyspe indicated the issue is not fixed yet.
Apr 23rd, 2020 3:27am