I can connect to my WiFi however I cant log in to my account. When I try to log in I ge...

GetHuman-joe_fenn's Account Access issue with Playstation from March 2020

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-joe_fenn's own words
I can connect to my WiFi however I cant log in to my account. When I try to log in I get an error code, so I tried instead to connect through my iPhone via hotspot and this allowed me to log in as normal. After it allowed me to log in as normal, I tried to switch back to my usual WiFi connection and now it wont let me restore my licences, active OR deactive my playstation as my primary console. It also says I don't have Playstation Plus when I have until December **** until my annual pass runs out.

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Account Access issue
Reported by GetHuman-joe_fenn
Mar 16th, 2020 - 7 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 56836 others
0 customers following this


GetHuman-joe_fenn started working on this issue
Mar 16th 6:37pm