I’ve been permanently banned from PS for violating TOS.*Basically I used to rage alot a...

GetHuman4310622's customer service issue with Playstation from January 2020

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The issue in GetHuman4310622's own words
I’ve been permanently banned from PS for violating TOS.*Basically I used to rage alot and swear at people on messages and kept getting suspensions. Since my last one I decided that it was time for me to change and comply with their TOS. I hadn’t sent any abusive messages since my last suspension , yet I still got permanently banned. I believe an older message must have been reported which led to my current situation. I would obviously like to explain this to PS support, and tell them that all I am trying to do is change my behaviour and avoid getting banned or breaking their rules. I would like them to consider giving me an unban. If they do carry out an unban, I can assure them that my messages will be turned off, that way I will avoid sending or receiving inappropriate messages. I do understand I’ve had many chances already, but I have recently realised how my actions can affect myself as well as others. That being said, all I’m hoping for is for PS to revert their permanent ban decision and give me one final chance to prove to them that I can maintain a respectful manner in their system.

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Customer service issue
Reported by GetHuman4310622
Jan 30th, 2020 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 58864 others
0 customers following this


GetHuman4310622 started working on this issue
Jan 30th, 2020 5:45pm

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