Gives me an error every time I try to buy PS Plus. The error does not have any numbers...

GetHuman-cyruswes's customer service issue with Playstation from January 2020

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-cyruswes's own words
Gives me an error every time I try to buy PS Plus. The error does not have any numbers in it, all it says is "An error has occurred". When that didn't work I bought a digital * month PS Plus code off of Amazon and when i redeemed it, it gave me the same exact error. Now it says the code has been used up. Whenever i go to Manage Subscriptions on the PS* console, it says i have PS Plus active for January ****, but i still cannot play online or play any of my PS Plus games.

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Playstation

Customer service issue
Reported by GetHuman-cyruswes
Jan 22nd, 2020 - 9 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 57851 others
0 customers following this

Timeline

GetHuman-cyruswes started working on this issue
Jan 22nd 2:51am