Hi, I have been in contact with Rockstar games with reference to their game Red Dead...

GetHuman4267305's customer service issue with Playstation from January 2020

Help with my Playstation issue
First: share to improve GetHuman4267305's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4267305 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman4267305's own words
Hi, I have been in contact with Rockstar games with reference to their game Red Dead * online. They have indicated that the reasons I am having disconnection issues is due to using a standard modem router to access their game. My current modem router has no issues playing any game online with the PS* or computer and as such I would like to know how I can resolve this issue as I purchased the game and in game currency through PlayStation.*Best regards *Peter Halpin*PSNID Wild*rednibs

GetHuman4267305 did not yet indicate what Playstation should do to make this right.

How GetHuman4267305 fixed the problem

We are waiting for GetHuman4267305 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman4267305
Jan 19th, 2020 - 9 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 57609 others
0 customers following this

Timeline

GetHuman4267305 started working on this issue
Jan 19th 2:02am