I was downloading add ons for call of duty modern warfare and up until the night before...

GetHuman-jmanasto's customer service issue with Playstation from January 2020

Help with my Playstation issue
The issue in GetHuman-jmanasto's own words
I was downloading add ons for call of duty modern warfare and up until the night before my PlayStation was downloading the items and was perfectly fine. Last night the add ons has basically frozen and constantly appears as *kb out of *.*Kb And my PlayStation constantly refuses to copy the add on. I have deleted the app numerous times in hope of deleting the add on with it however this has done nothing and I’m still unable to play the game. Not only that but when I tried to either delete the game or perform any other actions in regards to the game my PlayStation turns off and returns by saying that my extended storage has been damaged and it must be repaired. I’m very concerned as now it sometimes freezes and I’m still unable to play COD. All I want is a way to either stop my PlayStation from copying the add on or a way to somehow delete the game as well as the add on without my PlayStation freezing or turning off unexpectedly

GetHuman-jmanasto did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman-jmanasto
Jan 16th, 2020 - a year ago
Fixed
Seen by 8 customers so far
Similar issue to 57271 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-jmanasto started working on this issue
Jan 16th, 2020 3:27am
GetHuman-jmanasto confirmed the issue is fixed. Hooray!
Jan 16th, 2020 11:33am
GetHuman-jmanasto indicated the issue is not fixed yet.
Jan 16th, 2020 11:33am
GetHuman-jmanasto indicated the issue is not fixed yet.
Jan 16th, 2020 10:22pm
GetHuman-jmanasto confirmed the issue is fixed. Hooray!
Jan 22nd, 2020 9:11pm