I turned off my PlayStation late last night to go to sleep. I gave my account informati...

GetHuman4241900's Banned Account issue with Playstation from January 2020

Help with my Playstation issue
First: share to improve GetHuman4241900's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4241900 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman4241900's own words
I turned off my PlayStation late last night to go to sleep. I gave my account information to one of my friends as he wanted to play one of the games I bought on my account. I woke up this morning and found out that my account has been suspended for one week because it has violated the PlayStation Terms of Service for hateful speech. I talked to my friend and I guess he got of hand talking with another player online yesterday, but it’s my account that has been banned. I’m aware this doesn’t look good, but it wasn’t me that was using the account at the time. I have all of the account and personal information if it is needed, but I just hope that my account can be reversed for this reason. I just hope that you can understand that I am telling the truth, as I have no previous offenses and would never say any hateful speech directed at anyone online.*Thanks*Joe Caliguari

GetHuman4241900 did not yet indicate what Playstation should do to make this right.

How GetHuman4241900 fixed the problem

We are waiting for GetHuman4241900 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Banned Account issue
Reported by GetHuman4241900
Jan 13th, 2020 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 56858 others
0 customers following this

Timeline

GetHuman4241900 started working on this issue
Jan 13th, 2020 12:03am

Setup Your New Home Easily

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians