My PlayStation controller isn’t connecting to my ps*. I’ve plugged in my controller to...

GetHuman4177691's customer service issue with Playstation from December 2019

Help with my Playstation issue
The issue in GetHuman4177691's own words
My PlayStation controller isn’t connecting to my ps*. I’ve plugged in my controller to the ps* and tried pressing the ps button but nothing is happening

GetHuman4177691 did not yet indicate what Playstation should do to make this right.

How GetHuman4177691 fixed the problem
Looked up a tutorial video. Told me I could Bluetooth connect them by pressing the share button and the ps button. Worked immediately
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Playstation

Customer service issue
Reported by GetHuman4177691
Dec 31st, 2019 - 3 years ago
Fixed
GetHuman4177691 shared how to fix
Seen by 25 customers so far
Similar issue to 53217 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman4177691 started working on this issue
Dec 31st, 2019 5:47am
GetHuman4177691 confirmed the issue is fixed. Hooray!
Jan 3rd, 2020 5:56am

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