My PlayStation controller isn’t connecting to my ps*. I’ve plugged in my controller to...

GetHuman4177691's customer service issue with Playstation from December 2019

Help with my Playstation issue
The issue in GetHuman4177691's own words
My PlayStation controller isn’t connecting to my ps*. I’ve plugged in my controller to the ps* and tried pressing the ps button but nothing is happening

GetHuman4177691 did not yet indicate what Playstation should do to make this right.

How GetHuman4177691 fixed the problem
Looked up a tutorial video. Told me I could Bluetooth connect them by pressing the share button and the ps button. Worked immediately
Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman4177691
Dec 31st, 2019 - 3 years ago
GetHuman4177691 shared how to fix
Seen by 25 customers so far
Similar issue to 53217 others
0 customers following this
Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number


GetHuman4177691 started working on this issue
Dec 31st, 2019 5:47am
GetHuman4177691 confirmed the issue is fixed. Hooray!
Jan 3rd, 2020 5:56am

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians