My account was banned for a payment reversal. All purchases were on my mother’s card an...

GetHuman4169178's Banned Account issue with Playstation from December 2019

Help with my Playstation issue
First: share to improve GetHuman4169178's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4169178 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman4169178's own words
My account was banned for a payment reversal. All purchases were on my mother’s card and she recently had some suspicious charges NOT FROM PLAYSTATION, buyer she has a new card now. I’m wondering if that was the reason. I’m really not committing fraud or anything but my mom is the one paying for the games and I can’t even change to card info. Both of us are well aware of these charges and think it may be an error

GetHuman4169178 did not yet indicate what Playstation should do to make this right.

How GetHuman4169178 fixed the problem

We are waiting for GetHuman4169178 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Banned Account issue
Reported by GetHuman4169178
Dec 29th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 52198 others
0 customers following this


GetHuman4169178 started working on this issue
Dec 29th, 2019 4:53pm

Paying Too Much for Your Plan?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies