I am trying to link my son's epic game account with PS*, it keeps saying application un...

GetHuman4162341's Account Access issue with Playstation from December 2019

Help with my Playstation issue
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Before contacting them, items GetHuman4162341 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4162341's own words
I am trying to link my son's epic game account with PS*, it keeps saying application unavailable due to age restrictions. I have adjust his age restriction using 'family managment'. please help!!

GetHuman4162341 did not yet indicate what Playstation should do to make this right.

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Playstation

Account Access issue
Reported by GetHuman4162341
Dec 27th, 2019 - 2 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 51343 others
0 customers following this

Timeline

GetHuman4162341 started working on this issue
Dec 27th, 2019 11:49pm
GetHuman4162341 indicated the issue is not fixed yet.
Dec 29th, 2019 6:01pm