my sons PlayStation account was stolen

GetHuman4153974's customer service issue with Playstation from December 2019

Help with my Playstation issue
The issue in GetHuman4153974's own words
The problem: my sons PlayStation account was stolen

GetHuman4153974 did not yet indicate what Playstation should do to make this right.

How GetHuman4153974 fixed the problem
I called *** *** **** and a very helpful customer service agent talked me through the steps to rectify and regain the account
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Playstation

Customer service issue
Reported by GetHuman4153974
Dec 26th, 2019 - 2 years ago
Fixed
GetHuman4153974 shared how to fix
Seen by 31 customers so far
Similar issue to 50145 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman4153974 started working on this issue
Dec 26th, 2019 4:07pm
GetHuman4153974 confirmed the issue is fixed. Hooray!
Dec 26th, 2019 8:25pm