Playstation Customer Service

Contact Playstation & solve common issues

Use Playstation's Phone Number

Playstation's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Playstation. Below you will also find the phone and non-phone-based contact information we've gathered.

Playstation: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Playstation.
There's more!
Click below to show 14 more questions, answers, and complete guides to common Playstation customer support problems.

Contacting Playstation customer support

Below you can compare and contrast the 5 ways to contact Playstation by looking at which ones are the fastest and which ones other customers recommend the most for solving Playstation customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Playstation across the following channels: Phone, Web, Twitter, Chat, Facebook.

Phone number / contactWaitVotes
800-345-7669
Customer Service
2 mins574
Online Help at playstation.com
Customer Service
< 10 hrs2603
@AskPlayStation
Customer Service
55 mins1555
Live Chat at playstation.com
Customer Service
20 mins1608
facebook.com/playstation/
Customer Service
21 mins2297

Recent reasons customers contacted Playstation:

Need to change number for the * step verification
Need to change phone number for * step verification
There is currently an unidentified error in the PlayStation store, which cancels my sub...
Cant log In as changed phone number and cant get verifications code
My account has been banned for almost * years now and I would love to have it back. I’v...
I have purchased PlayStation plus premium however I can't acces deathloop*I want to pla...
You've taken a payment out my bank that's not accountable
When I try and play games on my PS* it just cuts off. When im watching TV for hours it...
i dont have the same phone number so i cant get into my accunt
My Playstation * just turned off by it's self and now I don't no the email or password...
Today I bought the SpiderMan * PlayStation * bundle and I cannot find the SpiderMan * g...
I bought a ps* at Walmart on **-**-**. It stopped working and is showing a blue screen...
My playstation Plus ended early. after canceling the subscription so it doesn’t automat...
Legacy playstation account has been hacked. Received a email saying sign in id was chan...
My plants vs zombies is not working and and saying I can’t connect to my EA severs on P...

Help me with my issue

Does GetHuman work with Playstation?

GetHuman does not work with Playstation's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Playstation at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Playstation's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Playstation at a Glance

Playstation has 1 chat option
Playstation has no customer email
Playstation has 1 help forum
Playstation has 1 twitter handle
Playstation has 1 facebook page
Contact information overview

Answered on this page:

How Do I Cancel a Pre-Ordered Game from Playstation?
How Do I Find Cyber Monday Deals for Playstation?
How Do I Deactivate All the Devices from My Playstation Account?
How Do I Create a Playstation 4 Sub Account?
How Do I Get a Refund from Playstation Store?
Can a Playstation Ban Be Lifted?
How Do I Speak to a Customer Service Rep from Playstation
Solutions to common issues

Contacting Other Companies

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