I have a sub account with PS Plus. I want to get a free PS Plus game of the month, but...

GetHuman4145380's customer service issue with Playstation from December 2019

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman4145380's own words
I have a sub account with PS Plus. I want to get a free PS Plus game of the month, but it does not show up. I believe it is because of the age set on the sub account, but the parental settings are set to not restrict ages. I would like to hear back on how it would be possible to get the free game.

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Playstation

Customer service issue
Reported by GetHuman4145380
Dec 24th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 49426 others
0 customers following this

Timeline

GetHuman4145380 started working on this issue
Dec 24th, 2019 2:59am

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