I have a fortnite account that I have had linked for * years now, connected to my plays...

GetHuman4117133's Hacked Account issue with Playstation from December 2019

Help with my Playstation issue
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Before contacting them, items GetHuman4117133 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman4117133's own words
I have a fortnite account that I have had linked for * years now, connected to my playstation account.However, a scammer has changed all the knowledge I previously had of my playstation account such as PSN name, email, everything to do with it.It is very unfortunate as I had spent quite a lot of money on my playstation account and now I can't play fortnite through my ps* or just in general, I can't use my PSN as a hacker has hacked into my account somehow.I would be greatly thankful if you could help me and provide me with access to my playstation account so I can play on PS* again.If you would like confirmation that I have had my account linked to epic games, I can provide you with questions considering my access to epic games:name associated, gamertag, email associated with it. However, I can't provide any knowledge of my playstation account as this hacker has somehow changed EVERYTHING.I hope you can help me out here as I really miss playing Fortnite and other games on my PS*, not to mention the money I had spent on that playstation account.

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Playstation

Hacked Account issue
Reported by GetHuman4117133
Dec 18th, 2019 - 10 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 47625 others
0 customers following this

Timeline

GetHuman4117133 started working on this issue
Dec 18th, 2019 4:37pm

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