Hello i have problems to get into my Playstation* that was recently reset to factory’s...

GetHuman4116189's Account Access issue with Playstation from December 2019

Help with my Playstation issue
First: share to improve GetHuman4116189's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4116189 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4116189's own words
Hello i have problems to get into my Playstation* that was recently reset to factory’s setting i have my ps* connected but cant use my recovery mail i was in panic and i guess I block it this account was only created for the ps* and now ps* so i only have ps* ps* mail this account

GetHuman4116189 did not yet indicate what Playstation should do to make this right.

How GetHuman4116189 fixed the problem

We are waiting for GetHuman4116189 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Account Access issue
Reported by GetHuman4116189
Dec 18th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 47575 others
0 customers following this


GetHuman4116189 started working on this issue
Dec 18th, 2019 1:52pm
GetHuman4116189 indicated the issue is not fixed yet.
Dec 22nd, 2019 9:15pm