Hello, my child on Sunday made a purchase on the playstation store with the amounts of...

GetHuman-kardacka's customer service issue with Playstation from December 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-kardacka's own words
Hello, my child on Sunday made a purchase on the playstation store with the amounts of £ **.**, £ **.**, £ *.**, £ *.**, it was a purchase for coins to play, of course, zeroed these purchases without permission. Since Sunday I have been trying to contact you by email to cancel these transactions but unfortunately I have no answer from you. This money was intended for food by the end of the week, so I really want to get it back. I am asking you to cancel this purchase and refund the money. I apologize for the inconvenience and help please. I will give the numbers of these four transactions : ************, ************, ************, ************ .

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Customer service issue
Reported by GetHuman-kardacka
Dec 17th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 47430 others
0 customers following this


GetHuman-kardacka started working on this issue
Dec 17th, 2019 3:52pm