My PlayStation has a * step verification n I don’t have back up codes saved on my new n...

GetHuman4099304's Account Access issue with Playstation from December 2019

Help with my Playstation issue
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Before contacting them, items GetHuman4099304 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman4099304's own words
My PlayStation has a * step verification n I don’t have back up codes saved on my new number I’m trying to deactivate * step

GetHuman4099304 did not yet indicate what Playstation should do to make this right.

How GetHuman4099304 fixed the problem

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Playstation

Account Access issue
Reported by GetHuman4099304
Dec 15th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 46757 others
0 customers following this

Timeline

GetHuman4099304 started working on this issue
Dec 15th, 2019 1:48pm

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