Someone , a kid I met on a game called smite managed to lock my account. Now I can’t lo...

GetHuman-gtninjae's customer service issue with Playstation from December 2019

Help with my Playstation issue
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Before contacting them, items GetHuman-gtninjae may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-gtninjae's own words
Someone , a kid I met on a game called smite managed to lock my account. Now I can’t log in. This is a very serious situation as I’ve bought plenty of games on that account and have my credit card on there. **When I try to log in it says account lockout*password reset. Problem is I don’t have the email or phone for the account anymore. Just the password and email id. **This kid should be punished as he “booted” me off just cause he lost in a game. He did it to someone else as only he didn’t lock his account he just made it so you had to restart the ps* to play again. Please help

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Playstation

Customer service issue
Reported by GetHuman-gtninjae
Dec 14th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 46346 others
0 customers following this

Timeline

GetHuman-gtninjae started working on this issue
Dec 14th, 2019 10:45am