I am having the problem of my new games not appearing in my games section of my profile...

GetHuman-camjelli's customer service issue with Playstation from December 2019

Help with my Playstation issue
Before contacting them, items GetHuman-camjelli may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-camjelli's own words
I am having the problem of my new games not appearing in my games section of my profile. I purchased three new games roughly two weeks ago, I played them, got trophies for them, and they appeared on my profile (these games were Spider-Man, Skyrim, and Assassin's Creed Odyssey). However, I purchased four games about a week later (UNO, Dead by Daylight, Far Cry *, and I Am Bread) and they do not show in my profile. I am still able to obtain trophies but not able to see the new games I have played. All of these games still appear in my trophies section as well, as I have gotten trophies for these new games. It is frustrating. If anyone has a solution to this it would be much appreciated since I enjoy having the feature of seeing my games within my profile.

GetHuman-camjelli did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman-camjelli
Dec 12th, 2019 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 46226 others
0 customers following this

Timeline

GetHuman-camjelli started working on this issue
Dec 12th, 2019 4:13pm
GetHuman-camjelli shared this issue with your circles on Google+
Dec 12th, 2019 4:14pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 12th, 2019 9:48pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 12th, 2019 9:49pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 12th, 2019 9:49pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 12th, 2019 9:49pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 12th, 2019 9:49pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 12th, 2019 9:49pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 12th, 2019 9:49pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 12th, 2019 9:49pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 13th, 2019 4:32pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 13th, 2019 4:32pm
GetHuman-camjelli indicated the issue is not fixed yet.
Dec 14th, 2019 4:27pm