I have been charged £**.** on ********** for another yearly subscription. I need this r...

GetHuman-markswoo's Refund a Charge issue with Playstation from December 2019

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The issue in GetHuman-markswoo's own words
I have been charged £**.** on ********** for another yearly subscription. I need this refunded, my psn is andrewmarks*. I realise that I have not changed settings from automatic payment but as my first year membership does not expire until mid January I have not had the chance to do it yet but have been charged already for another year? I also have noticed that the free games I have dowloaded so far during my membership cannot now be played? I should still be able to play them until the membership runs out next month? Please advise, I need this money for Christmas, I have already completed an online refund form and was promised a response within ** hours but that was yesterday morning and as yet no response ?

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Playstation

Refund a Charge issue
Reported by GetHuman-markswoo
Dec 12th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 46187 others
0 customers following this

Timeline

GetHuman-markswoo started working on this issue
Dec 12th, 2019 2:58pm

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