No puedo resivir mensajes a mi correo de ps* mi cuenta fue hack el ** de ocubre del...

GetHuman-morsucci's Hacked Account issue with Playstation from December 2019

Help with my Playstation issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-morsucci's own words
No puedo resivir mensajes a mi correo de ps* mi cuenta fue hack el ** de ocubre del **** los llame al servicio al cliente cono ** veses y nunca pudieron haser nada tengo todas las pruevas que yo abri la cuenta con ps* en febrero * cuando compre la consola ps* si alguien puede alludarme a fasilitar mi informacion por mail y no por tel tal vez seria mejor recuperar mi cuenta gracias

GetHuman-morsucci did not yet indicate what Playstation should do to make this right.

How GetHuman-morsucci fixed the problem

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Playstation

Hacked Account issue
Reported by GetHuman-morsucci
Dec 11th, 2019 - 2 years ago
Fixed
Seen by 33 customers so far
Similar issue to 45899 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman-morsucci started working on this issue
Dec 11th, 2019 10:08am
GetHuman-morsucci confirmed the issue is fixed. Hooray!
Dec 14th, 2019 9:03pm
GetHuman-morsucci indicated the issue is not fixed yet.
Dec 14th, 2019 9:04pm
GetHuman-morsucci confirmed the issue is fixed. Hooray!
Dec 14th, 2019 9:05pm