I recently changed my PS* name from " OmG*ItZ*David** " to " Revisual*Vibes" it logged...

GetHuman-hinkleda's Recover Account issue with Playstation from December 2019

Help with my Playstation issue
First: share to improve GetHuman-hinkleda's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-hinkleda may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-hinkleda's own words
I recently changed my PS* name from " OmG*ItZ*David** " to " Revisual*Vibes" it logged me out and then i tried to log back in and it sent a code to my old number. I got a new phone number and i dont have any backup codes nor am i logged into my playstation account on any other devices. **What i need to fix this is to either update my ps* number from *** *** ****, to *** *** **** or simply turn *fa off. My PS* email is *****@***.com if you need that.

GetHuman-hinkleda did not yet indicate what Playstation should do to make this right.

How GetHuman-hinkleda fixed the problem

We are waiting for GetHuman-hinkleda to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Recover Account issue
Reported by GetHuman-hinkleda
Dec 6th, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 44389 others
0 customers following this

Timeline

GetHuman-hinkleda started working on this issue
Dec 6th, 2019 2:15am