So today I logged in and its telling me that my psn logged out, I cannot log back in, w...

GetHuman-m_g_waga's Hacked Account issue with Playstation from December 2019

Help with my Playstation issue
First: share to improve GetHuman-m_g_waga's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-m_g_waga may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman-m_g_waga's own words
So today I logged in and its telling me that my psn logged out, I cannot log back in, when I try to retrieve my password it offers me the wrong phone number and a different date of birth. What in the heck is going on.

GetHuman-m_g_waga did not yet indicate what Playstation should do to make this right.

How GetHuman-m_g_waga fixed the problem

We are waiting for GetHuman-m_g_waga to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Hacked Account issue
Reported by GetHuman-m_g_waga
Dec 4th, 2019 - a year ago
Not resolved
Seen by 7 customers so far
Similar issue to 43943 others
0 customers following this

Timeline

GetHuman-m_g_waga started working on this issue
Dec 4th, 2019 2:32am
GetHuman-m_g_waga confirmed the issue is fixed. Hooray!
Dec 4th, 2019 3:16pm
GetHuman-m_g_waga indicated the issue is not fixed yet.
Dec 4th, 2019 3:16pm
GetHuman-m_g_waga indicated the issue is not fixed yet.
Dec 5th, 2019 4:02am