My name is Dorothy Wagner. I had originally, signed up for the PlayStation Security for...

GetHuman3957827's Refund a Charge issue with Playstation from November 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3957827's own words
My name is Dorothy Wagner. I had originally, signed up for the PlayStation Security for my kid’s. *The name is:*“ Trend Micro Web Security for PlayStation** (Add-On Content)*Next Renewal Date: ********** **:** AM PT*Recurring Subscription Fee: $**.**”.*The full amount with tax is: $**.**.*I’m Handicapped*bed ridden. I’m on SSD, and I only receive a small amount *x per month.*Unfortunately, I can’t afford to pay for this subscription, right now. I didn’t remember, that I still had this subscription, and I certainly didn’t know that it would hit my bank account.*So, due to this unfortunate situation, I’m currently, negative in my bank account. *Can you please, help canceling my Subscription, and refunding the money: $**.**, back into my bank account as fast as possible?

GetHuman3957827 did not yet indicate what Playstation should do to make this right.

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Refund a Charge issue
Reported by GetHuman3957827
Nov 18th, 2019 - 3 years ago
Not resolved
Seen by 13 customers so far
Similar issue to 74725 others
0 customers following this


GetHuman3957827 started working on this issue
Nov 18th, 2019 7:02pm

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