My name is Dorothy Wagner. I had originally, signed up for the PlayStation Security for...

GetHuman3957827's Refund a Charge issue with Playstation from November 2019

Help with my Playstation issue
First: share to improve GetHuman3957827's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3957827 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3957827's own words
My name is Dorothy Wagner. I had originally, signed up for the PlayStation Security for my kid’s. *The name is:*“ Trend Micro Web Security for PlayStation** (Add-On Content)*Next Renewal Date: ********** **:** AM PT*Recurring Subscription Fee: $**.**”.*The full amount with tax is: $**.**.*I’m Handicapped*bed ridden. I’m on SSD, and I only receive a small amount *x per month.*Unfortunately, I can’t afford to pay for this subscription, right now. I didn’t remember, that I still had this subscription, and I certainly didn’t know that it would hit my bank account.*So, due to this unfortunate situation, I’m currently, negative in my bank account. *Can you please, help me...by canceling my Subscription, and refunding the money: $**.**, back into my bank account as fast as possible?

GetHuman3957827 did not yet indicate what Playstation should do to make this right.

How GetHuman3957827 fixed the problem

We are waiting for GetHuman3957827 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Refund a Charge issue
Reported by GetHuman3957827
Nov 18th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 74725 others
0 customers following this

Timeline

GetHuman3957827 started working on this issue
Nov 18th, 2019 7:02pm