My playstation will not start up. *I have put it in to sleep mode and have updated it w...

GetHuman3983272's customer service issue with Playstation from November 2019

Help with my Playstation issue
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The issue in GetHuman3983272's own words
My playstation will not start up. *I have put it in to sleep mode and have updated it with version * from the internet several times now but it still comes up with cannot restart PS* connect usb lead to Dual Shock controller. *I have tried to also connect a usb stick to the unit which has been formatted and has a file with PS* then another file with update and the update from your site downloaded but it keeps coming up with cannot find file? Please help.

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Playstation

Customer service issue
Reported by GetHuman3983272
Nov 23rd, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 40194 others
0 customers following this

Timeline

GetHuman3983272 started working on this issue
Nov 23rd, 2019 1:23pm

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