I downloaded WWE*K** from the PlayStation store. It took * or * hours to download. Once...

GetHuman-paloband's Refund a Charge issue with Playstation from November 2019

Help with my Playstation issue
First: share to improve GetHuman-paloband's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-paloband may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-paloband's own words
I downloaded WWE*K** from the PlayStation store. It took * or * hours to download. Once its downloaded and i start the game, it goes to the title screen where it says push any button. I do that and it takes me to the main menu, but the only thing on the main menu that is highlighted and selectable is the first choice. I cannot scroll up or down. It will let me play normal one on one matches, but that's all i can do. I cant access any of the other game modes or options that come with the game. I deleted the game and reinstalled it and im still experiencing the same problem.

GetHuman-paloband did not yet indicate what Playstation should do to make this right.

How GetHuman-paloband fixed the problem

We are waiting for GetHuman-paloband to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Refund a Charge issue
Reported by GetHuman-paloband
Nov 6th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 88791 others
0 customers following this

Timeline

GetHuman-paloband started working on this issue
Nov 6th, 2019 3:52am

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians