Hi to anyone reading this, this will be long but IMy psn account got ban (permanent) mo...

GetHuman3841521's Banned Account issue with Playstation from October 2019

Help with my Playstation issue
First: share to improve GetHuman3841521's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3841521 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3841521's own words
Hi to anyone reading this, this will be long but IMy psn account got ban (permanent) months ago. Im not going to talk about the fact that it was not deserved, we all know that they dont even check for real* my question is about a bug that I noticed. You may know that ban system is progressive, meaning you first get ban for a day then * then * etc.. The point I wanna talk about is a bit complicated but I need to know if this was a mistake from psn systems. The ********, I got a ban for * days according to my "behavior". * days later, I started to play again because well the Ban was over, and I couldn't even play an hour that i directly got ban for * days (the ********). If you're asking yourself "well you probably insulted someone again" the main problem here is that I did not, I didnt even have the time to do that because I got ban probably for the same stuff than the * days ban right away, which means double sanction for the same rules violation. As I didnt have time to insult anyone after the *days ban AND that anyway it takes more than an hour to the moderators to check and decide to ban someone, there clearly is a problem about that double sanction* I mean here that one of the steps from the psn system of ban have been jumped off and I should not have my account ban, I should be at the step just before the perma ban. It can be checked, in my messages. I did send them at the time but never got any answer and just waited the whole week because it wasnt such a big deal at this moment. It is now as I should not have been perma ban and that a step has been jumped off. So how can I fix this and, is there any one I should contact to clear that because even if my behavior was I problem, I should not be already perma ban and should have the last chance before it as all players do. **Thanks a lot for your time and I hope it was clear I tried to be as clear as possible but english isnt my first language..*have a great day.

GetHuman3841521 did not yet indicate what Playstation should do to make this right.

How GetHuman3841521 fixed the problem

We are waiting for GetHuman3841521 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Banned Account issue
Reported by GetHuman3841521
Oct 28th, 2019 - 2 years ago
Not resolved
Seen by 2 customers so far
Similar issue to 84836 others
0 customers following this

Timeline

GetHuman3841521 started working on this issue
Oct 28th, 2019 2:17pm

Paying Too Much for Internet?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies