I have two accounts on my Playstation:*Kalanthil - EU account*Kalan-Who - US account**I...

GetHuman3840561's customer service issue with Playstation from October 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3840561's own words
I have two accounts on my Playstation:*Kalanthil - EU account*Kalan-Who - US account**I make purchases to the PS Store on both accounts, but I primarily play the games on the Kalanthil (EU) account.**Both accounts are signed into my PS*, and I have no problems playing games purchased on the US account on the EU account.**Yesterday, I purchased the "Year * Pass" for Division *. Both the game and the extended content were purchased on the US account.**Here are the problems:**. This extended content does not properly download to my Playstation * from the Playstation Store.**. If this content doesn't need to be downloaded, I cannot see that I have the necessary content available when I play it on my main account (Kalanthil (EU)). (Remember that the game and content was purchased on Kalan-Who(US)).**Please help me with these issues above.**If there are difficulties, I would greatly appreciate the game and content package be transferred from the US account (Kalan-Who) to the EU account (Kalanthil).

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Customer service issue
Reported by GetHuman3840561
Oct 28th, 2019 - 3 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 84735 others
0 customers following this


GetHuman3840561 started working on this issue
Oct 28th, 2019 10:00am