My PlayStation * died around two years ago. In the interim I had never gotten around to...

GetHuman3837646's customer service issue with Playstation from October 2019

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3837646's own words
My PlayStation * died around two years ago. In the interim I had never gotten around to getting a new one until now. I had two step verification on, but I have since got a new number and can't get on my old account. I would love to be able to access the PlayStation store to buy some games. I don't have any if my old backup codes saved, but my old account was KingCrow** and connected to my email, *****@***.com. If I could speak with someone to access my old account, I would be eternally grateful. Cheers- Caleb

GetHuman3837646 did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman3837646
Oct 27th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 84332 others
0 customers following this

Timeline

GetHuman3837646 started working on this issue
Oct 27th, 2019 4:26pm

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