I forgot my password for my account and I need to change my phone number on the account...

GetHuman3834188's Recover Account issue with Playstation from October 2019

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Before contacting them, items GetHuman3834188 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3834188's own words
I forgot my password for my account and I need to change my phone number on the account so I can make that change the phone number that is on the account right now is (***)***-**** which is not my phone number currently, currently it is (***)***-**** and I would like it to be changed on my account so I can reset my password my account email is *****@***.com *And my online id is*Derpthunder*****My last purchase on the account was destiny * for free*I have * credit cards on the account*I just finished paying off my debt and unbanned my account and I need to reset my password I am aware there is a birthday option but I created it using a random year of date as I needed it to have a parent account instead of a child account as I am only ** so the only thing I need done is the phone number changed to my current one if I haven’t given enough information on my account for you to change please tell me and I will provide more evidence it is my account thank you very much

GetHuman3834188 did not yet indicate what Playstation should do to make this right.

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Playstation

Recover Account issue
Reported by GetHuman3834188
Oct 26th, 2019 - 2 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 83806 others
0 customers following this

Timeline

GetHuman3834188 started working on this issue
Oct 26th, 2019 6:46pm

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