what happen was that my email account password was changed and i got loged out of my ps...

GetHuman3831785's Hacked Account issue with Playstation from October 2019

Help with my Playstation issue
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3831785's own words
what happen was that my email account password was changed and i got loged out of my ps* account the account that i got hacked is *****@***.com and my ps* ID was changed to Faek-Taxi last two days ago it was AriysDarkHeart with a differint purple haired anime girl avatar and the backround is the opening screen for destiny * which still is and the real name was changed to John-Doe and my real ID name is anthony robert suarez as my real name ID in the account and i have a person who haced my account and gave it away to John-Doe or Faek-Taxi was USGC*Kitty his avatar is a blue cat in astronaut his back round is naruto fighting game with a trophy earned pic so please email me when u get this message and suspend the account on to all ps* to give the new password u will create on my ps* so please message my email *****@***.com i really hope u can help me and stop this

GetHuman3831785 did not yet indicate what Playstation should do to make this right.

How GetHuman3831785 fixed the problem
I called PlayStation support in California at *:**pm October ** **** and they helped me to get my account back thank you for your time and support
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Playstation

Hacked Account issue
Reported by GetHuman3831785
Oct 26th, 2019 - 2 years ago
Fixed
GetHuman3831785 shared how to fix
Seen by 9 customers so far
Similar issue to 83457 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman3831785 started working on this issue
Oct 26th, 2019 7:04am
GetHuman3831785 indicated the issue is not fixed yet.
Oct 29th, 2019 12:34pm
GetHuman3831785 confirmed the issue is fixed. Hooray!
Oct 30th, 2019 5:42pm
GetHuman3831785 confirmed the issue is fixed. Hooray!
Nov 1st, 2019 11:31pm