I would like to know why is my ip address blocked and my account too? My account is...

GetHuman-damkiir's customer service issue with Playstation from October 2019

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-damkiir's own words
I would like to know why is my ip address blocked and my account too? My account is *****@***.com.*First of all, I bought brand new ps* pro with fifa** bundle. I was playing it online, football ultimate team. I bought cd of the Crew game. After a few days of playing, suddenly I was blocked (cant play online). I was checking internet status, internet was ok, psn wasn't. It was failed. And from then, I am unable to go online on psn. I was trying to create new account, but I can't log into playstation website. Site is working, but when I choose sing in or create new user, it says "connection to the server timed out". Every single time! On another computer from another house I can go to site, but from mine I can't. When I want to log on with damkiir**, it block. Why is this all happening? I wasn't buying any account with games, every game I have is on disc. Please help me. I called my internet provider to change my ip address, and they did, but keep blocks after * days. I'm in dead end, with my brand new console... what should I do? Please help me.

GetHuman-damkiir did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman-damkiir
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 81608 others
0 customers following this

Timeline

GetHuman-damkiir started working on this issue
Oct 21st, 2019 6:41pm
GetHuman-damkiir indicated the issue is not fixed yet.
Oct 22nd, 2019 8:58pm
GetHuman-damkiir indicated the issue is not fixed yet.
Oct 27th, 2019 7:16pm

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