OK so one day I was at work and my wife called me because she couldn’t log into my PSN...

GetHuman-asap_jay's Recover Account issue with Playstation from October 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-asap_jay's own words
OK so one day I was at work and my wife called me because she couldn’t log into my PSN account and we tried to login with passwords that I thought might be it since I had changed it recently once I remembered it was too late because my account has been locked so I’m trying to change my password and I’m able to get to the security question But I don’t remember the answer because I made this account years ago and it’s asking me for a book or a movie I enjoy and I have no idea what it could be now and it’s giving me another option for a birthday but when I created the account I didn’t put my birthday so I have no idea what to do now the account is mine I did make it I just forgot the security question and what birthday the account online ID is Jay*KillnSht

GetHuman-asap_jay did not yet indicate what Playstation should do to make this right.

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Recover Account issue
Reported by GetHuman-asap_jay
Oct 21st, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 81311 others
0 customers following this


GetHuman-asap_jay started working on this issue
Oct 21st, 2019 2:35am

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