i have a problem and hope yall can help i have done every reset there is to this thing...

GetHuman-boondox's customer service issue with Playstation from October 2019

Help with my Playstation issue
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The issue in GetHuman-boondox's own words
i have a problem and hope yall can help i have done every reset there is to this thing and still cant get it to work properly what is happening is this iI start at the SONY screen and do all the things it tells me to do and at the camera screen since I don't have one I hit skip and the shape icons pop up and start to change but when they start to get small and change from square to circle it stops and takes me back to the SONY screen and it happens everytime no matter if i fill out the internet information or hit do it later Always takes me back now I would like some help to remedy this problem because i have been a loyal customer to playstation since the first one came out and if this problem can't be fixed i will have to switch to X- Box even though i really don't want to. Please and Thank you

GetHuman-boondox did not yet indicate what Playstation should do to make this right.

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Playstation

Customer service issue
Reported by GetHuman-boondox
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 80052 others
0 customers following this

Timeline

GetHuman-boondox started working on this issue
Oct 18th, 2019 4:22pm
GetHuman-boondox indicated the issue is not fixed yet.
Oct 20th, 2019 9:19pm
GetHuman-boondox indicated the issue is not fixed yet.
Oct 22nd, 2019 8:38pm

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