i have a problem and hope yall can help i have done every reset there is to this thing...

GetHuman-boondox's customer service issue with Playstation from October 2019

Help with my Playstation issue
First: share to improve GetHuman-boondox's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-boondox may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-boondox's own words
i have a problem and hope yall can help i have done every reset there is to this thing and still cant get it to work properly what is happening is this iI start at the SONY screen and do all the things it tells me to do and at the camera screen since I don't have one I hit skip and the shape icons pop up and start to change but when they start to get small and change from square to circle it stops and takes me back to the SONY screen and it happens everytime no matter if i fill out the internet information or hit do it later Always takes me back now I would like some help to remedy this problem because i have been a loyal customer to playstation since the first one came out and if this problem can't be fixed i will have to switch to X- Box even though i really don't want to. Please and Thank you

GetHuman-boondox did not yet indicate what Playstation should do to make this right.

How GetHuman-boondox fixed the problem

We are waiting for GetHuman-boondox to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-boondox
Oct 18th, 2019 - 3 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 80052 others
0 customers following this


GetHuman-boondox started working on this issue
Oct 18th, 2019 4:22pm
GetHuman-boondox indicated the issue is not fixed yet.
Oct 20th, 2019 9:19pm
GetHuman-boondox indicated the issue is not fixed yet.
Oct 22nd, 2019 8:38pm

Paying Too Much for TV?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies