College dorm friend got my account suspended, I was not aware of hate messages.

GetHuman3783158's Banned Account issue with Playstation from October 2019

Help with my Playstation issue
First: share to improve GetHuman3783158's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3783158 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3783158's own words
I was trying to access PlayStation network to play any of my games. ... In my college dorm yesterday, I allowed a friend to play my PlayStation. I was aware that he was messaging people, but I didn’t know how far he’d taken it. I got on this morning only to see that my playstation network account has been suspended for a week due to hate messages. I would love to have it lifted. I don’t know what I could’ve done to prevent this, but it won’t happen again. My PlayStation user is joeblue, if that’s necessary.
This was frustrating because my account got suspended due to someone else’s messages, and I was not aware.
They could make this right by lifting the suspension.
I’ve never gotten suspended or even come close. I have fun playing games with my friends and only interact with random users when they message me first.
How GetHuman3783158 fixed the problem

We are waiting for GetHuman3783158 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

PlayStation Network
Banned Account issue
Reported by GetHuman3783158
Oct 17th, 2019 - a year ago
Not resolved
Seen by 4 customers so far
Similar issue to 79623 others
0 customers following this

Timeline

GetHuman3783158 started working on this issue
Oct 17th, 2019 4:57pm

Change of Address? Free Concierge.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies