Downloaded infinite transforms on the PS* injustice * game, everything shows on the scr...

GetHuman3647209's customer service issue with Playstation from September 2019

Help with my Playstation issue
The issue in GetHuman3647209's own words
Downloaded infinite transforms on the PS* injustice * game, everything shows on the screen that it’s been downloaded yet nothing has been unlocked within the game at all. I’ve tried all the troubleshooting methods to solve it and nothing’s worked I’ve emailed Sony and WB games support and had no replies at all. What can I do now?

GetHuman3647209 did not yet indicate what Playstation should do to make this right.

How GetHuman3647209 fixed the problem
Well according to the Sony customers service team the problem was caused by the fact that the game was a European version and conflicts against uk based psn account so I couldn’t benefit from the games Dlc’s Even though they took the money AND it clearly showed to be installed when in fact it wasn’t. Long and the short of it Sony refunded my money and we can only work through the game because buy crystals and dlcs to help won’t work.
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Playstation

Customer service issue
Reported by GetHuman3647209
Sep 25th, 2019 - a year ago
Fixed
GetHuman3647209 shared how to fix
Seen by 7 customers so far
Similar issue to 70060 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman3647209 started working on this issue
Sep 25th, 2019 9:29am
GetHuman3647209 confirmed the issue is fixed. Hooray!
Sep 28th, 2019 6:56am
GetHuman3647209 confirmed the issue is fixed. Hooray!
Sep 29th, 2019 6:57am

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