I added my card to my Playstation account to take ** cents off my card to pay the remai...

GetHuman3407376's Refund a Charge issue with Playstation from August 2019

Help with my Playstation issue
First: share to improve GetHuman3407376's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman3407376's own words
I added my card to my Playstation account to take ** cents off my card to pay the remainder of renting a movie, which was The Purge: Anarchy. I used the rest of the money from one of my gift cards on there as well. Yesterday, I checked and it said it took ** cents out of my account. This morning, i was checking my account because I was going to order something for my good friends birthday, and it said playstation network took **.** out of my account? I swear EVERY time I put my card on any device, it takes money out of my account from something I didnt even purchase. Its the most annoying thing in the world. Plus, its *:**pm where I am at, and I tried calling, and it said "Playstation Phone Line is closed, please call from *am-*pm" ??? Ive tried looking everywhere for an email or contact to get a hold of PlayStation. Please get this issue fixed soon, I just wanted to rent a movie for the weekend on my Playstation. Thanks!

GetHuman3407376 did not yet indicate what Playstation should do to make this right.

How GetHuman3407376 fixed the problem

We are waiting for GetHuman3407376 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Refund a Charge issue
Reported by GetHuman3407376
Aug 11th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 61314 others
0 customers following this
Items needed
Console Type
Email on Account
Date of Birth
Purchase Amount
Transaction Number


GetHuman3407376 started working on this issue
Aug 11th, 2019 7:03pm

Free Moving Concierge

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call anytime: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies