I added my card to my Playstation account to take ** cents off my card to pay the remai...

GetHuman3407376's Refund a Charge issue with Playstation from August 2019

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The issue in GetHuman3407376's own words
I added my card to my Playstation account to take ** cents off my card to pay the remainder of renting a movie, which was The Purge: Anarchy. I used the rest of the money from one of my gift cards on there as well. Yesterday, I checked and it said it took ** cents out of my account. This morning, i was checking my account because I was going to order something for my good friends birthday, and it said playstation network took **.** out of my account? I swear EVERY time I put my card on any device, it takes money out of my account from something I didnt even purchase. Its the most annoying thing in the world. Plus, its *:**pm where I am at, and I tried calling, and it said "Playstation Phone Line is closed, please call from *am-*pm" ??? Ive tried looking everywhere for an email or contact to get a hold of PlayStation. Please get this issue fixed soon, I just wanted to rent a movie for the weekend on my Playstation. Thanks!

GetHuman3407376 did not yet indicate what Playstation should do to make this right.

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Playstation

Refund a Charge issue
Reported by GetHuman3407376
Aug 11th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 61314 others
0 customers following this
Items needed
Console Type
Game
Email on Account
Password
Name
Date of Birth
Purchase Amount
Transaction Number

Timeline

GetHuman3407376 started working on this issue
Aug 11th, 2019 7:03pm

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