Good afternoon, I recently purchased a ps now membership but I am unable to stream any...

GetHuman-khanyag's Refund a Charge issue with Playstation from August 2019

Help with my Playstation issue
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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman-khanyag's own words
Good afternoon, I recently purchased a ps now membership but I am unable to stream any games I have a lan cable attached and am currently running at **mgs per second. However I can't stream stream any games, I would be satisfied if i could atleast download games but it seems that I can only download small games and that doesn't seem like a service worth £** to me, I am a loyal playstation customer, and I would like a refund and a cancelation of my ps now, or I would like to be able to stream the games I paid to stream. There was nothing that indicated that I needed a very strong internet connection, and all the information online led me to believe that I would be able to play even without one. I don't wish to be difficult, but I do feel I have been misled and as such I feel entitled to a refund.

GetHuman-khanyag did not yet indicate what Playstation should do to make this right.

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Playstation

Refund a Charge issue
Reported by GetHuman-khanyag
Aug 5th, 2019 - 3 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 60073 others
0 customers following this

Timeline

GetHuman-khanyag started working on this issue
Aug 5th, 2019 4:25pm
GetHuman-khanyag indicated the issue is not fixed yet.
Aug 10th, 2019 9:58am

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