I am trying to Re-Download the disc version of Red Dead Redemption *, as I have previou...

GetHuman-outlandp's customer service issue with Playstation from August 2019

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The issue in GetHuman-outlandp's own words
I am trying to Re-Download the disc version of Red Dead Redemption *, as I have previously deleted it. The download for the Data Disc went just fine, but when I inserted the play disc the download would become paused and not let me in to unpause it, when I click on it it zooms me right back out to home. This has happened at least * times withing the last ** hours. Right before the game download for the play disc becomes paused, it tells me the download has *** hours left. Then it will exit me and not let me back in. When I got to notifications, it says update *.** for Red Dead Redemption * is downloading, but once I wait the very slow download time of ** hours for ** gigs, it says ready to install. But when I click the button to start installation, to no suprise, it doesn't work. The download on the home screen also stays paused and won't let me click on it. I would love a solution as I have tried many times to fix it with everything I have been recommended to do, and Red Dead Redemption * is a great game.

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Playstation

Customer service issue
Reported by GetHuman-outlandp
Aug 4th, 2019 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 59923 others
0 customers following this

Timeline

GetHuman-outlandp started working on this issue
Aug 4th, 2019 10:36pm
GetHuman-outlandp indicated the issue is not fixed yet.
Aug 7th, 2019 2:40am