My PS* crashed and I am having trouble accessing my account Mcstabu, the email tied wit...

GetHuman3132830's Recover Account issue with Playstation from June 2019

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Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3132830's own words
My PS* crashed and I am having trouble accessing my account Mcstabu, the email tied with the account is lost, if I were to know the email associated with the account, I most likely would know the password associated with the email. I had accidentally changed the email associated with the account and created a new account with the email I always use, so when I tried to change my main account’s email back to my main email, another help desk employee told me I could not do such a thing because it is now tied with that new account. I have the email and date of when I changed the account to the new email, ********, my name is Joey Fernandes, and the new email has something to do with my name, as for my girlfriend made the new email for me and forgot to write it down. Please help me. Here’s information I know, because it’s my account.*J*****@***.com was the email I was using until ********, when this mix up happened, my birthday is ********, my previous password is Jumping*.*The “new, forgotten email” again, has something to do with my name like joeyfernandes*** or josephfernandes***, and the password for that could be the same, or Laylah**, Rylee**. Please I’m giving you all the information I can, I can provide payment dates and amounts and my card information tied with the account. Ideally I would like to delete the account that is using *****@***.com (PSN ID bigdaddieyo) because it’s the account preventing me from using my daily personal email joeyfernandes*@yahoo from being used on my only psn account I use (Mcstabu)

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Playstation

Recover Account issue
Reported by GetHuman3132830
Jun 23rd, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 50638 others
0 customers following this

Timeline

GetHuman3132830 started working on this issue
Jun 23rd, 2019 5:19am