On my PlayStation* when I click on Fifa ** to play it, it takes me off it saying my acc...

GetHuman3058243's customer service issue with Playstation from June 2019

Help with my Playstation issue
First: share to improve GetHuman3058243's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman3058243 may need:
Console Type, Game, Email on Account, Password, Name, Date of Birth, Purchase Amount, and Transaction Number
The issue in GetHuman3058243's own words
On my PlayStation* when I click on Fifa ** to play it, it takes me off it saying my account will be logged out because an error has occurred, and there was an error code so I typed that in and it said it no results found. Can you help Me Please? The error code was NP-*****-*

GetHuman3058243 did not yet indicate what Playstation should do to make this right.

How GetHuman3058243 fixed the problem

We are waiting for GetHuman3058243 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Playstation's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Playstation issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Playstation

Customer service issue
Reported by GetHuman3058243
Jun 9th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 47469 others
0 customers following this

Timeline

GetHuman3058243 started working on this issue
Jun 9th, 2019 3:29pm